Privacy Policy

Effective date: August/2026

1. Introduction

Your privacy is important to us. It is NexiraFlow's policy to respect your privacy regarding any information we may collect on the website nexiraflow.com, as well as on other sites we own and operate.

This Privacy Policy complies with the General Personal Data Protection Law (LGPD) — Law No. 13,709/2018, which regulates the processing of personal data in Brazil and ensures transparency, security, and respect for data subjects' rights.

By continuing to browse Nexira Flow, you declare that you are aware of the practices described in this document.

2. Data collection and use

We only ask for personal information when we truly need it to provide a service to you. We do so by fair and lawful means, with your knowledge and consent, always informing you why we are collecting it and how it will be used.

The data we may collect includes:

  • Data provided by you — name, email, subject, and message, when you use our contact form;
  • Browsing data — IP address, browser type, operating system, device, pages visited, time spent, and referring website;
  • Cookies and similar technologies data — as detailed in the Cookie Policy section.

We use this data to respond to your messages, understand how the website is used, improve the browsing experience, ensure platform security, and display advertising.

You are free to refuse our request for personal information, with the understanding that we may be unable to provide you with some of your desired services.

3. Data retention

We only retain collected information for as long as necessary to provide the requested service or to comply with legal obligations.

When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. After the purpose is fulfilled, the data is deleted or anonymized.

4. Non-sharing with third parties

We do not share personally identifiable information publicly or with third parties, except when required by law, court order, or request from a competent authority.

We do not sell, rent, or commercialize your personal data under any circumstances.

5. Use of third-party providers

To operate the website, we use third-party provider services that may process browsing data in an aggregated or pseudonymized manner:

  • Google Analytics — audience measurement and browsing behavior;
  • Google Ad Manager and Google AdSense — ad delivery and measurement;
  • Hosting and CDN services — storage and distribution of website content.

These providers have their own privacy policies and process data according to their own guidelines, which we recommend you access.

6. External links

Our website may contain links to external sites and applications that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.

7. Security and Trust

NexiraFlow uses an SSL certificate (HTTPS), which encrypts communication between your browser and our server, protecting transmitted data from interception by third parties.

We adopt technical and administrative measures to protect the personal data we process, including access control, security updates, and platform monitoring. Nevertheless, no system is entirely immune to incidents — in the event of a data breach that may entail relevant risk to data subjects, we will notify those affected and the National Data Protection Authority (ANPD), as required by the LGPD.

8. Cookie Policy

What are cookies?

As is common practice with almost all professional websites, this site uses cookies — small files downloaded to your device to improve your experience. This section describes what information they collect, how we use them, why we sometimes need to store them, and how you can prevent them from being stored.

How do we use cookies?

We use cookies for various reasons, detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies active if you are unsure whether you need them or not.

How to disable cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit, which usually results in the loss of certain features.

Types of cookies we set

  • Account-related cookies — if you create an account with us, we will use cookies for the management of the signup process and general administration. These cookies are usually deleted when you log out, but in some cases, they may remain to remember your site preferences.
  • Login-related cookies — we use cookies when you are logged in so that we can remember this action, preventing you from having to log in on every new page. These are typically removed when you log out.
  • Forms-related cookies — when you submit data through a form, such as the one on the contact page, cookies may be set to remember your details for future correspondence.
  • Site preferences cookies — to provide you with a good experience, we offer the functionality to set your display preferences. To remember them, we need to set cookies that are consulted whenever you interact with a page.
  • Email newsletter-related cookies — if the site offers newsletter subscription, cookies may be used to remember if you are already registered and which notifications to display.

Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties:

  • Google Analytics — one of the most widespread and trusted analytics solutions on the web, which helps us understand how you use the site and how we can improve your experience. These cookies may track items such as the time you spend on the site and the pages visited. For more information, consult the official Google Analytics page.
  • Google AdSense and Google Ad Manager — our advertising partners use cookies and advertising identifiers to display relevant ads, limit the number of times an ad is shown, measure campaign effectiveness, and combat click fraud. These cookies may consider your browsing history on our site and on other partner sites in the Google network.
  • Testing and optimization cookies — periodically we test new features and make subtle changes to the way that the site is delivered. These cookies ensure a consistent experience while we understand which optimizations our users appreciate the most.
  • Advertising measurement cookies — as we display advertisements, it is important for us to understand how many of our visitors interact with them, to analyze our costs and ensure the best balance between content and advertising.

9. Personalized ad control

This site may display personalized ads based on your interests and browsing history, through partners such as Google Ad Manager and Google AdSense.

You have the right to refuse ad personalization at any time, without this preventing access to the site's content. To manage or disable personalization, access:

By disabling personalization, you will continue to see ads, but they will be less relevant to your interests.

10. LGPD — User Rights

Under the terms of Law No. 13,709/2018, you have the following rights regarding your personal data:

  1. Confirmation of processing existence — to know whether or not we process your data;
  2. Access to data — to obtain a copy of the personal data we hold about you;
  3. Data correction — to request the correction of incomplete, inaccurate, or outdated data;
  4. Anonymization, blocking, or deletion — to request the anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;
  5. Data portability — to request the transfer of your data to another service or product provider;
  6. Deletion of data processed with consent — to request the deletion of data collected based on your consent;
  7. Information on sharing — to know with which public and private entities we share your data;
  8. Revocation of consent — to withdraw consent at any time, free of charge and easily.

To exercise any of these rights, please contact us via email at contato@nexiraflow.com or through our contact page. We will respond within the deadlines provided by law.

11. Legal basis for data processing

The data processing carried out on this site has the following legal basis:

  1. Consent (art. 7, I of the LGPD) — for the display of personalized ads and the use of non-essential cookies, which can be revoked at any time;
  2. Compliance with legal or regulatory obligation (art. 7, II of the LGPD) — to meet legal, tax, or competent authority requirements;
  3. Contract execution (art. 7, V of the LGPD) — for the data necessary for the provision of services requested by you;
  4. Legitimate interest (art. 7, IX of the LGPD) — for traffic analysis, fraud prevention, platform security, and continuous website improvement.

12. Contact Channel and Data Protection Officer (DPO)

The party responsible for processing personal data collected on this site is the NexiraFlow management team.

To clarify doubts, exercise your rights as a data subject, or make requests related to your privacy, please use our official channel:

13. User Commitment

The user commits to making appropriate use of the content and information that Nexira Flow offers on the website, by way of example, but not limited to:

  • A) Not engaging in activities that are illegal or contrary to good faith and public order;
  • B) Not disseminating propaganda or content of a racist, xenophobic nature, illegal gambling, prohibited pornography, apology for terrorism, or against human rights;
  • C) Not causing damage to the physical (hardware) and logical (software) systems of Nexira Flow, its suppliers, or third parties, nor introducing or disseminating computer viruses or any other systems capable of causing the aforementioned damages.

14. How to block cookies

The user can block and/or disable cookies from any website, including ours, at any time. To perform this procedure, access your browser settings. Consult the help guides for the main browsers below:

15. More information

We hope this document has clarified your doubts. As mentioned previously, if there's something you're unsure whether you need or not, it's usually safer to leave cookies enabled in case it interacts with one of the features you use on our site.

We may update this Privacy Policy periodically to reflect changes in our practices or legislation. The current version is always the one published on this page.

For questions about this Privacy Policy or the processing of your personal data, please contact us via email at contato@nexiraflow.com.

This policy is effective as of August/2026.